Episode 18: Holiday Special: Culture with Dr. Keith Clinkscales of Palm Beach County
Date: 29 November 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Dr. Keith Clinkscales, Author of "Your Attitude is Your Breakthrough" and Director of Strategic Planning & Performance Management for Palm Beach County.
 
Purchase his book here: https://www.amazon.com/Your-Attitude-Breakthrough-Keith-Clinkscales/dp/1639617817 
 
During Opex (World Annual Operational Excellence & Business Transformation Summit), Host Jimmy Hewitt had the opportunity to sit down with Dr. Keith Clinkscales, Author & Director of Strategic Planning & Performance Management of Palm Beach County. This episode is jam-packed with Dr. Clinkscales's insight into culture in the context of process improvement and what culture really means. Along with hearing his favorite topics on culture, we also get to listen to his testimony on how he got to where he is today. 
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient's Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Episode 17: Operational Excellence is Culture with THE Peter Malek
Date: 15 November 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Peter Malek, Author #PerFORM: The Path to Becoming Unstoppable and Achieving Fulfillment. Process & Technology Transformation Leader at Experian 
 
Purchase his book here: #PerFORM: The Path to Becoming Unstoppable and Achieving Fulfillment: Malek, Peter: 9781637308226: Amazon.com: Books
 
During Opex (World Annual Operational Excellence & Business Transformation Summit), Host Jimmy Hewitt had the amazing opportunity to sit down with THE Peter Malek, Author and Process & Technology Transformation Leader at Experian. Peter has over 18+ years of progressive achievement in organizational strategy, operational excellence, project/change management, and product management, and 10+ in leadership. He founded VMWare’s Process Discovery and RPA Practice, and he is now leading productivity at Experian! Tune in for his insight on Operational Excellence, Scaling Beyond RPA, and more!
 
 
Guest: “I think operational excellence is…it’s culture, it’s enablement…empowerment of giving people the ability to make decisions and execute against them themselves.”
 
Guest: “Give people the room to learn or fail fast and quickly and try things until they figure out a way to do it better.”
 
Guest: “Process Improvement is like personal training for business.”
 
Guest: “Play to the strengths of the individuals that you have and their skills and their passion and then start to incrementally develop their skills to help them to get even better at what they love doing.”
 
Guest: “You want people in your organization talking about methods and tools the way you want the consumers of your products and services talking about your products and services.”
 
Host: “I'm recalling some clients who were a little skeptical about bringing, say, a bot in or workflow app in, or even approaching continuous improvement. But once we took out the worst part of their day, it wasn't a quick win; it was an immediate impact.”
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Episode 16: Saving Millions by Avoiding Compliance Penalties with Acia Stankova at PPD
Date: 1 November 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Acia Stankova, Business Transformation Lead at PPD, a Thermo Fisher Company
 
During Opex (World Annual Operational Excellence & Business Transformation Summit), Host Jimmy Hewitt had the amazing opportunity to sit down with Acia Stankova, Manager of Business Transformation at PPD, a Thermo Fisher Scientific Company. Acia and her team focus their efforts on increasing customer satisfaction for external customers and internal customers through process improvement and automation. Tune in to hear Acias story, the amount of tangible business value that is tied to employee satisfaction, and more!
 
 Guest: “[Employees] have the answers. They just maybe don’t have the way of presenting it. So, we sit, we map what we have, we show the difference in what [the employees] want to do, and we run it by the leadership and [hear] ‘Mmm that’s a great idea.’ It’s the small things…We do the small things. We make the little guys happy, and when they’re happy, they do their best. They give their 200%....and we all win.”
 
Guest: “I think sometimes we are short-sighted. We just concentrate on the money because you’re going to put this Band-Aid on, but you’re never going to fix the problem in its depths.” 
 
Guest: “It’s a lot of money as a non-value-added penalty…and in the frustration… that’s what’s also intangible to quantify, but it’s amazing for the people.”
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process
  

Episode 15: Establishing Effective Continuous Improvement Projects with Ryan Roberts
Date: 18 October 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Ryan Roberts, Vice President of Continuous Improvement at Air Methods
 
We are excited to release the first of many In-person interview episodes filmed at OPEX, the 6th World Annual Operational Excellence & Business Transformation Summit in Orlando, Florida on October 10 through 14. During OPEX, Host Jimmy Hewitt had the amazing opportunity to sit down with Ryan Roberts, VP of Continuous Improvement at Air Methods, to discuss establishing effective Continuous Improvement projects within organizations. Tune in to hear Ryan's story on how he got into the continuous improvement space, how process improvement fits in the world of health care, and more!
 
 “[We are] trying to do with the people that we have and trying to make sure that we have the right people in the right place—not less people, not more people.”
 
“Continuous Improvement is a mindset.”
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Salient Process is proud to announce that we will be attending the upcoming 6th World Annual Operational Excellence & Business Transformation Summit as a #Platinum Sponsor this October! Our team will be in Orlando, Florida, from October 12th-14th, 2022.
 
DAY 1- October 12th: Come find us at Booth #3 to learn about our one-of-a-kind accelerator tool, #AutomationCompass !💡Learn more about Automation Compass here: https://lnkd.in/gvqZtXNQDAY 2-October 13th: Starting at 9:30 AM, Our VP of Client Services, Jared Michalec, will be a Keynote Speaker on the topic "Navigate Your OPEX and Automation Journey through Analysis, Simulation, and Business Architecture."📲Get in touch: https://lnkd.in/ggPyypUsDAY 3- October 14th: Sr. Automation Advisor and the Host of our Podcast, "Bots & Thoughts, The Hyperautomation Podcast," Jimmy A. Hewitt, will take part in the panel discussion: "What Could Go Wrong With Opex Programs? " Join us at 11:00 AM to hear all about it!📲Get in touch: https://lnkd.in/gfXey8fvAre you attending OPEX and interested in being a guest on our Podcast Bots & Thoughts: The Hyperautomation Podcast?Let us know! We would love to have you as a guest! Contact our host Jimmy A. Hewitt to book a time!🎧Be Our Guest: https://lnkd.in/gfXey8fvWe hope to see you there!👉Learn more about the event: https://lnkd.in/eUzYZUcQ
 
 
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Episode 13: Enterprise Process Improvement ft. Special Guest Dr. Kristie Collins
Date: 20 September 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Dr. Kristie Collins, Former Senior Process Engineer at Edelman
 
On this episode of Bots & Thoughts, our host, Jimmy Hewitt, sits down with Dr. Kristie Collins, Former Sr. Process Engineer at Edelman, to discuss why process improvement is essential to developing and evolving your business. Collins discusses her background, her experiences and provides tons of insight and guidance in the process improvement space. This episode is one you cannot miss!
 
Host: “Process does not discriminate.”
 
Host: “Change management is the bridge from your current state process to your future state process.”
 
Guest: “Every process, no matter how hard we try to make it better, there are opportunities to improve it.”
 
Guest: “You can't have a good process without good data—And you can't have either of those without good change management and visibility.”
 
Guest: “I think sometimes the best process is that one that can be automated and complemented by some type of people interaction.”
 
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Episode 12: Hyperautomation as a Lifestyle with Mike Lim, IBM's Global Acquisition Leader
Date: 6 September 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process 
Guest: Michael Lim, Global Sales Acquisition Leader, Data, AI & Automation, at IBM
 
On this episode of Bots & Thoughts, our host, Jimmy Hewitt, sits down with IBM’s Global Acquisition Leader, Michael Lim, to discuss his experience in the #hyperautomation space, focusing specifically in on the Process Mining world. They discuss the IBM Process Mining Acquisition that Lim made last year and more. This is an episode you do not want to miss!
 
 “I find automation technology to be really rewarding, like I get to see the fruit of how it transforms businesses and organizations when they use it and apply it, and I get excited when I see it!”
 
“Everyone thinks that you can do a hyperautomation project and it’s really not a project, it’s a program. It’s a lifestyle change that you need to do.” 
 
“There is no end to a hyperautomation program primarily because it’s evolving all the time.”
 
“Make sure your company is healthy. Make sure your company is resilient.”
 
“We're in the age of the employee now where we really need to focus on employees and making sure that they have meaningfulness and purpose in their companies.”
 
Host: “So, you agree there is a direct correlation between hyperautomation and meaningful work?”
Guest: “Yup!”
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process

Episode 11: Turn $20k into $250k Every Year using IBM RPA with Tim Goff
Date: 23 August 2022
Hosted by: Jimmy Hewitt, Sr. Automation Advisor, sponsored by Salient Process
Guest: Tim Goff, CEO/Founder of GForce Software. 
If there are any FedEx Ground companies out there looking to automate their business like Tim, check his platform out here: https://mygroundforce.com/
 
This episode of Bots & Thoughts dives into how IBM RPA has helped automate the middle and back-office work for FedEx Ground Linehaul Contractors. Special Guest Tim Goff, CEO and Founder of GForce Software, and our host, Jimmy Hewitt, discuss how automation maximizes performance, quality of life, profitability, and more.
 
Host: “The power of automation – isn’t that a beautiful thing?”
 
Host: “Hyperautomation can help you separate your growth curve from your cost curve.”
 
Guest: “If you're not measuring what's going on in your business, you cannot manage it.”
 
Guest: “It's not to quit doing that work, but to do that work more efficiently and repurpose that headcount into doing things that are more valuable.”
 
Guest: "From the standpoint of what automation has done for me, it's certainly saved me tons of money, there's no question about that. But what it has also done, is it has improved my quality of life. A whole bunch of time that I used to spend grinding on numbers to get some information that I needed to run my business, I can now choose how I spend that time…and some of that time is spent on improving my quality of life. So, I would encourage senior leaders to understand that you're not just automating minutes and repurposing employees...You're also maximizing the value of your time."
 
 
SUBSCRIBE NOW
👉Subscribe to Bots & Thoughts: The Hyperautomation Podcast Here
👉Subscribe to our Spotify Here
👉Subscribe to our Apple Podcast Here
👉Subscribe to our Google Podcast Here
 
⏩Subscribe to Salient’s Monthly Newsletter Here 
🎤Be our next guest! Sign up Here
📲Contact our Podcast Host Here 
 
 ⏩LinkedIn
👉 Follow Bots & Thoughts on Here
👉 Follow Salient Process Here
👉 Follow our Podcast Host Here
  ⏩Youtube 
  ⏩Twitter 
🌐Learn more at Salient Process